Last Updated: June 22, 2025
1. Introduction
SM ONE ENTERPRISE (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, process, and disclose your information in compliance with the Personal Data Protection Act 2010 (“PDPA”) of Malaysia. This policy applies to all who visit and use our website, smoneent.com (the “Site”).
2. Collection of Personal Data
We may collect personal information from you when you use our Site, such as when you fill out our contact form or subscribe to our newsletter. The personal data we may collect includes, but is not limited to:
- Your name
- Your email address
- Your phone number
- Your company name and details
- Any other information you voluntarily provide in the message field.
3. Purpose of Collecting Data
We use the collected personal data for the following purposes:
- To respond to your inquiries, questions, and requests.
- To provide you with the services you have requested.
- To communicate with you regarding our services, updates, and promotions, where you have given consent.
- To improve our website and services.
- For internal administrative and record-keeping purposes.
4. Disclosure of Personal Data
We do not sell, trade, or rent your personal data to third parties. We may disclose your personal data to the following parties only for the purposes listed above:
- Our network of professional partners (e.g., licensed tax agents, auditors) whom we engage to deliver the services you requested.
- Our third-party service providers (e.g., web hosting, IT support) who assist us in operating our business.
- Regulatory and governmental authorities in compliance with statutory and legal requirements.
5. Security of Your Personal Data
We take reasonable and practical steps to protect your personal data from loss, misuse, modification, unauthorized or accidental access or disclosure. We use secure servers and implement appropriate security measures to safeguard your information.
6. Your Rights Under the PDPA
As a data subject, you have the right to:
- Request access to your personal data held by us.
- Request the correction of your personal data if it is inaccurate, incomplete, or out-of-date.
- Withdraw your consent for us to process your personal data.
You may exercise these rights by contacting us at the email address provided below.
7. Use of Cookies
Our Site may use “cookies” to enhance user experience. Cookies are small files placed on your device’s hard drive for record-keeping purposes and sometimes to track information. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent.
8. Changes to This Privacy Policy
We reserve the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically.
9. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal data, please contact us at: [email protected]